Privacy Policy

Last updated: July 2026.

Who We Are

Same Day Delivery Courier (“we”, “us”) operates samedaycourierdelivery.co.uk. Registered office: Southbridge House, Southbridge Place, Croydon, CR0 4HA. Contact: info@samedaycourierdelivery.co.uk. We are the data controller for personal data collected through this website and our services.

What We Collect

Information you provide when requesting a quote or booking: name, phone number, email address, collection and delivery addresses, and consignment details. We also collect limited technical data (IP address, browser type) through essential website logs and any analytics cookies you consent to — see our Cookie Policy.

Why We Use It (Lawful Bases)

• Contract — to provide quotes, perform deliveries and manage bookings.
• Legitimate interests — to keep records of completed jobs, prevent fraud and improve our service.
• Legal obligation — accounting and tax record-keeping.
• Consent — any marketing communications, which you may withdraw at any time.

Sharing

Delivery details are shared with the driver performing your job and, where relevant, with recipients to arrange handover. We use trusted processors for hosting, email and payments under appropriate agreements. We do not sell personal data.

Retention

Booking and proof-of-delivery records are kept for up to 6 years to meet legal and insurance requirements; enquiry data that does not become a booking is kept no longer than 12 months.

Your Rights

Under UK GDPR you may request access, rectification, erasure, restriction, portability, and object to certain processing. Contact info@samedaycourierdelivery.co.uk. You may complain to the ICO (ico.org.uk).